1. Our trade policy
The Vendor offers products for sale on dopers.it, products and conducts its e-commerce activities are available exclusively to its end users, the "Consumers".
When "Consumer" shall mean any natural person acting on dopers.it purposes not related to his trade, business or professional activity. If you are not a "consumer", please refrain from entering into business transactions through dopers.it.
In view of its commercial policy, the Seller reserves the right not to process orders received from parties other than the "consumer" or orders that do not comply with its trade policy.
These Conditions of Sale exclusively regulate the offer, transmission and acceptance of purchase orders relating to products on dopers.it between users dopers.it and Seller.
The General Conditions of Sale do not regulate the supply of services or sale of products by parties other than the Seller that are on dopers.it through links, banners or other hypertext links. We advise you, before placing orders and purchasing products and services from parties other than the Seller, to verify their conditions of sale because the seller is not responsible for the provision of services by third parties other than the Seller or the conclusion of operations commerce between users dopers.it and third parties.
2. How to fulfill a contract with dopers Fashion Made in Italy
To conclude the purchase of one or more products on dopers.it, you must fill out the order form in electronic format and send to the Seller, via computer, following the relevant instructions.
Before proceeding with product purchase by transmitting the order form, you will be asked to read carefully the General Conditions of Sale and the Information on the right of withdrawal, to print a copy using the print option and to save or reproduce a copy for your own personal use. We will also provide a summary of the terms and conditions and contractual offer for the purchase of products, which contains a reference to the General Conditions of Sale and a summary of information on the characteristics of each product ordered and its price (including all the applicable fees and taxes), the means of payment that you can use to buy each product, the terms of delivery of products purchased, the manner of handling of complaints by the professional, shipping costs and delivery; as well as references and geographical address and email of the Seller and the date by which the seller agrees to deliver the goods. The seller will provide, in addition, a summary of conditions and procedures for the exercise of your right of withdrawal and how and when to return products purchased (taken from the Return Form). It will also be provided indication of the circumstances in which you will lose the right to cancel the contract. If applicable to the purchase, you will be informed that in case of withdrawal, you will have to bear the cost of returning products. You will, however, reminded of the existence of the legal guarantee of conformity of products, they will be provided references contact our after-sales service and you will remember, finally, the opportunity to serve the conciliation service, independent and institutional RisolviOnline provided by the Chamber of Arbitration of the Chamber of Commerce of Milan.
2.3 The order form, displayed immediately before the conclusion of the purchase contract, we will provide summary information about the characteristics of each product ordered, the price (inclusive of all applicable fees and taxes) and the cost of shipping ( including any additional costs incurred by you for choosing a type of shipping and handling different and / or more quickly than standard). The contract is concluded when the seller receives, via computer, your order form, after verification of the correctness of the data relating to your order.
The order form will be filed in our database for the period of time required to process your order and as provided by law. You may access your order form by clicking on the section called My Order.
At the time of submitting the order form you will be notified that such submission implies the obligation to pay the price. Before submitting the order form, you will be asked to identify and correct any errors in data entry.
The language available for concluding the contract with the Vendor is Italian.
The contract, Doper'S Fashion Made in Italy will process your purchase order.
The Vendor may not process your purchase orders that do not give sufficient guarantees of solvency or which are incomplete or incorrect, or in the event of unavailability of products.
In these cases we will inform you by e-mail that the contract has not been executed and that the Vendor has not carried out your purchase order specifying the reasons.
If the products displayed on dopers.it, are no longer available for sale at the time of your last access to the site or sending the order form, the Seller will inform you promptly and in any event within thirty (30 ) days from the day following the date on which you submitted your order to the Seller, the unavailability of the products ordered. In case of forwarding the order form and payment of the price, the seller will refund, without undue delay, as you mentioned earlier, and the contract will be terminated by the parties.
By transmitting the order form, you unconditionally accept and undertake to observe in relations with the Seller, these General Terms and Conditions. If you do not agree with any of the terms in the General Conditions of Sale, please do not submit your order form for the purchase of products on dopers.it.
The contract, the Seller will send you by e-mail, a receipt of purchase, containing the terms and conditions of sale and the summary document on the right of withdrawal and, therefore, all information contained in the summary of business conditions and contractual displayed prior to purchase.
We remind you that the product you buy is exclusively the country in which you place your order; Therefore, if you decide to place the product in a different country, you are responsible for placing and you are required to follow the regulations and restrictions for both exports from the country in which you purchased the item for import in the country you intend to bring. Doper's Fashion Made in Italy right now disclaims any responsibility.
3. Guarantees and product prices
On dopers.it are offered for sale only luxury brand and quality. These products are purchased directly from the Seller at fashion houses, manufacturers and dealers, carefully selected by stringent quality controls.
The Seller does not sell used, irregular or of lower quality than the corresponding market standards. Only vintage items that are offered for sale in the specific section of dopers.it, by their very nature, can be used and / or under conditions of obvious wear. The description of each vintage product Doper'S Fashion Made in Italy will specify the storage conditions of the products if different from the market standards.
The main characteristics of products are shown on dopers.it within each product. The images and colors of products offered for sale on dopers.it may not exactly correspond to the real effect of the Internet browser or monitor used.
Product prices may be subject to change. Check the final price of sale before sending the relevant order form.
The purchase requests from countries not included among those the splash page will not be accepted by the Seller.
All products come with an identification tag attached with a disposable seal. Please do not remove the tag or seal from the purchased products, which are an integral part.
The Seller, in case of exercise of your right of withdrawal, we may not accept the return or reimburse the sums paid for the purchase, in relation to those products that are returned without the corresponding tag or that have been altered from their original status or have been damaged, as further explained in paragraph 8.10.
To pay the price of products and their shipping costs and delivery must be one of the procedures indicated on the order form. In any case they will be charged more than those actually incurred by the Seller, in relation to the payment instrument selected dates.
If you are paying by credit card, financial information (for example, the number of credit card / debit card or expiration date) will be sent by encrypted protocol to NOMEBanca or other banks that provide the related services of remote electronic payment, without third parties in any way have access. Such details will not be used by the Vendor except for performing the procedure relevant to your purchase or issuing refunds in the case of return of the products, as a result of exercise of your right of withdrawal, or if it becomes necessary prevent or report to police the commission of fraud dopers.it. The price for the purchase of products and the costs of shipping and delivery, as indicated in the order form will be debited from your account at the time of shipment of the products purchased.
5. Shipping and delivery of products
For specific mode of shipment and delivery of products, please visit the Shipping section, within the Customer Service. Please pay attention to the information in this section because the information contained herein are an integral and essential part of these General Terms and Conditions and, therefore, are considered to be completely understood and accepted at the time of transmission of the order form.
6. Customer Care
Requests for information through our services: contact Customer Service. For more assistance, access the Customer Service.
7. Right of withdrawal
You have the right to terminate its contract with the seller, without penalty and without giving any reason, within fourteen (14) days from the day of receipt of goods purchased on dopers.it. In some specific cases, duly reported in the return right, you can change the elected leader to another.
To cancel the contract you can use the Return Form (with the form type pursuant to Art. 49, paragraph 4 of the Consumer Code) to complete and submit directly online through the website dopers.it, or prepare and send to the Seller other unequivocal statement about your decision to withdraw from the contract.
If you choose to use the Return Form to be transmitted on line via the website dopers.it, the seller will send confirmation by e-mail of receipt of the request for withdrawal.
If you choose, however, to send another notice of withdrawal, the burden of proving the proper and timely exercise of the right of withdrawal, will weigh on you.
Once the withdrawal request in the contract, you must return the products to the Seller delivering them to the carrier for shipment within fourteen (14) days from the day you have communicated to the Seller's your decision to terminate the contract.
The only expenses charged to you are to return products purchased, unless the seller you has expressly exempted from such charges at the time of purchase and the additional condition that you make use of the forwarding agent indicated by the Vendor in the Return Form.
If you decide to use the shipping company indicated by the Vendor in the Return Form, you will not, however, carry in person to meet expenses, at your expense, to return products purchased. The payment of the expenses of returning the purchased products will be made, on your behalf, directly by the seller, which therefore will free from any obligation to pay to the shipper. The Seller, for payment of the refund, it will withhold an amount from the refund lump sum equal to the cost of the products purchased spedizionestandard. Moreover, from the time of delivery of the purchased products to the shipping agent indicated by the Vendor in the Return Form, the Seller will exempt from any liability in case of loss or damage to the products during transport.
If you decide to use a delivery method other than that indicated by the Vendor in the Return Form, you should instead perform in person the payment of expenses, at your expense, to return products purchased. In such a case it will be repaid an amount equivalent to the cost of standard shipment of the products purchased, and will not be reimbursed for any additional costs incurred by you for choosing a type of shipping and handling different and / or more quickly than standard. It will remain, in this case, at your expense liability in case of loss or damage to the products during transport, which is due to a negligent your choice of carrier and / or the method of delivery.
The return right - besides compliance with the terms and conditions described in paragraphs 8.1, 8.2, 8.3 and 8.4 - is exercised properly if they are fully met the following conditions:
The Return Form submitted directly online through the website dopers.it or other unequivocal statement about your decision to withdraw from the contract must be properly completed and provided to the Seller within fourteen (14) days of receipt of goods;
the products have not been used, worn, washed;
the identification tag is still attached to the products with the disposable seal, which forms part of the assets;
Products must be returned in their original packaging (in the case of audio CDs, books, design objects, designer toys and games, the packaging must be original seal; if you want to make a kit, you have to return all the items that its component);
return items must be delivered to the carrier within fourteen (14) days from the day you have communicated to the Seller's your decision to terminate the contract;
products must not be damaged.
If the return right is exercised in conformity with the procedures and time limits specified in this paragraph 8, the Seller shall refund the amounts paid for the purchase of products on the conditions and terms provided.
The money will be reimbursed as soon as possible and in any event within fourteen (14) days from the date on which the Seller became aware of your right of withdrawal, we will activate the refund procedure, once checking the correct execution of the terms and conditions mentioned above, as indicated in paragraph 9.
If you do not comply with the procedures and terms for the exercise of your right of withdrawal, in letters a), e) and f) of paragraph 7, you will not be entitled to a refund of the money paid to the Seller. Within 14 days after sending the e-mail address with which you will be informed of the non-acceptance of the return, you can choose to get back at your expense, the products in the state in which they were returned to the Seller, by giving notice to the Seller, according to how you will be notified. Otherwise, the seller is entitled to keep the products in addition to sums already paid for their purchase. <BR> Should not that the conditions referred to in subparagraphs b), c) and d) of paragraph 7.7, will not be entitled to the full repayment of the sums already paid to the Seller. You will, in fact, responsible for the decrease in value of returned products, resulting from any use other than that authorized by the Seller in order to allow you to determine the nature, characteristics and the functioning of such products. In this case, the refund will be provided less a percentage between 10 and 90 percent of the amount you paid to the Seller for the purchase of the returned products, as you will be specifically notified, via email, by the Seller.
Within 14 days after sending the e-mail address with which you will be notified of the amount deducted from the refund, you can choose to get back at your expense, the products in the state in which they were returned to the Seller, by giving notice to the Seller, according to how you will be notified. Otherwise, the seller can keep the products and an amount corresponding to the percentage deducted on repayment.
8. Timing and procedures for reimbursement
After returning products, the Seller shall check the conformity of the same conditions and time limits specified in paragraph 8. If the checks are successfully concluded, the Seller shall send you by e-mail about the acceptance the acceptance of the returned products. In the event that the tests do not reach their conclusion, the Seller shall communicate, by electronic mail, it found the existence of a decrease in value of the returned goods, arising from any breach by you of the conditions referred to in subparagraphs b) c) and d) of paragraph 8.3 above. Same time, the Seller shall inform you, also, the amount that will be deducted from the amount you paid for the purchase of the returned products; without prejudice, as an alternative, the possibility to get back at your expense, the products in the state in which they were returned to the Seller, as provided in paragraph 8.10.
Whatever the mode of payment you used, the reimbursement, in whole or in part, is activated by the Seller as quickly as possible and no later than fourteen (14) days from the date on which the Seller became aware of your right to cancellation after verification of proper implementation of your right of withdrawal and verification of returned products.
The seller runs the refund using the same payment method you used for the purchase of the returned products, unless you have expressly agreed with the seller to use a different means of payment and provided that you do not incur any fees further as a result of the reimbursement. If there is no correspondence between the recipient of the goods specified in the order form and who has made the payment of sums due for their purchase, the reimbursement of amounts in the event of exercising the right of withdrawal, will be performed by the Seller, However, against those who made the payment.
The value date of the crediting shall be the same; you will not undergo any loss in terms of bank interest.
Seller indicates the consignor for the return of products the courier GLS, UPS or BRT, using the pre-printed label attached to the package containing the product, you can return the products to the Seller, without making firsthand the payment of necessary expenses. The manner and the deadline for exercising the right of withdrawal, this method takes the direct payment to the Seller, on your behalf, the cost of returning the products purchased, freeing you from any obligation to pay to the shipper. This method also allows you to check, at any time, where each pack, freeing you from any liability in case of loss or damage to the products during transport.
If you decide to use, for the return of products, a carrier other than that indicated by the Seller, will be charged to shipping costs, including liability in case of loss or damage to products.
You are advised to read, if not already done so, our General Conditions of Use which also contain important information on how we process the personal data of our users and the security systems adopted.
10. Governing law and dispute resolution
The General Conditions of Sale are governed by Italian law and in particular by Legislative Decree No 6 September 2005. 206 on consumption in Chapter I ° "Of the consumer rights in contracts", with specific reference to the legislation on distance contracts and by Legislative Decree No 9 April 2003. 70 on certain aspects of electronic commerce.
In the event of dispute between the Vendor and each final user, arising from the General Conditions of Sale, the Seller guarantees, as of now, the full agreement and acceptance of the conciliation service RisolviOnline. RisolviOnline is an independent and institutional service provided by the Chamber of Arbitration of the Chamber of Commerce of Milan, allowing you to reach a satisfactory agreement with the help of a competent and neutral conciliator, in a friendly and safe on the Internet. For more information about RisolviOnline rules or to submit a request for conciliation access to risolvionline.com
11. Amendments and updates
The General Conditions of Sale may be amended from time to time in consideration of possible regulatory changes. The new Terms of Sale shall be effective from the date of publication of dopers.it.