DoperS.it

Shipping, delivery and return

 

1. METHOD 'DELIVERY

Shipments, unless otherwise agreed, will be organized by dopers.it and made by transporters defined by dopers.it or its delegate ela goods are at risk of dopers.it

Packages are generally shipped from dopers.it within 48 hours after your payment is received and sent via the service shippers agreement, with delivery to the address indicated in the order.

Shipment will be traced and monitored online by means of a link and a number of trucking that the carrier will provide at the time of taking charge of the shipment and that dopers.it, forward it to the customer.

Shipping costs include the cost of packaging and postage. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

dopers.it recommends to group the items purchased in a single order.

dopers.it can not group two distinct orders placed separately, and it will be applied to each of the shipping costs.

The administration of dopers.it, reserves if there was the need to use any other carrier to deliver to their customers, on time and in ways more or less expected.

In case of theft / loss dopers.it agrees to send a new product and, if the same were to be unavailable and / or exhausted, propose a different product, but with equivalent, with the option for the client not to accept this new product and request the issue of credit notes relating to the product.

Assuming that the carrier is responsible in any way by the customer, dopers.it will not be liable for loss and / or damage of the product, from the moment the goods are delivered to the carrier at its stores.
The delivery time, (indicative) is approximately (48 hours) 2 working days (minimum) from the date the order was confirmed, and the same may change for reasons of force majeure, or due to traffic conditions and the traffic in general or by act of the Authority.

The delivery, unless otherwise agreed in writing between the parties, avverràgeneralmente during office hours: from 8.30 to 12.30; from 15.30 to 19.30, every day, except holidays, from Monday to Friday.
The costs for the shipment of goods are indicated in the purchasing process, and vary in proportion to the weight / volume, the mode and speed of delivery, to the point of delivery, to the carrier chosen (short time, rapid, standard), as well as to value sent.

2. DELIVERY

Deliveries are made by:

Express Courier - Mail Service - Freight Forwarder, and delivered to the delivery address indicated on the order form drawn up by the customer (also different from the sender).
Delivery will be made within the time described for each mode selected, (Monday to Friday) barring unforeseen circumstances, not dependent dopers.it, and in any case from the day following the date of shipment.

dopers.it delivers all over the Italian territory, European, World, using the major carriers on the market

3. RETURN

The return of goods is allowed only in the presence of manufacturing defects documented, or the possible need of changing the size, and in any case, just before the first use of the goods purchased.

The return, when authorized by the Administration of dopers.it, is always at the expense of the customer, except when it is a replacement for item not conform to the order, or unless approved otherwise by the administration of dopers.it, and will, for the Italyy courier instructed and authorized by dopers.it